Connectmyprint ("we," "us," or "our") is an independent third-party technical support service that provides printer setup and troubleshooting assistance via live chat. We are not affiliated with, authorized by, or endorsed by any printer manufacturer including HP, Canon, Epson, Brother, Samsung, Xerox, Lexmark, or others.
The guidance provided by our technicians is based on publicly available documentation and general technical knowledge. We do not guarantee that any specific issue will be resolved. Our assistance is advisory only. We do not remotely access your device and do not install software on your behalf.
Service fees, if applicable, will be disclosed to you before any charge is processed. By proceeding with a paid session, you agree to the stated fee. All prices are in USD unless otherwise specified. Payment is processed securely via our payment provider.
Please see our Refund Policy for full details on refund eligibility, timelines, and how to request a refund.
To the maximum extent permitted by applicable law, Connectmyprint shall not be liable for any indirect, incidental, special, or consequential damages arising from use of our service, including any damage to your printer, computer, data, or network. Our total liability to you for any claim shall not exceed the amount you paid for the session in question.
You agree not to misuse our live chat system, including by submitting false information, harassing our technicians, or using the service for any purpose other than genuine printer support inquiries.
All content on this website is the property of Connectmyprint or its licensors. Manufacturer names, logos, and product names referenced on this site are trademarks of their respective owners. Their use here does not imply any affiliation or endorsement.
Your use of this service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
We may update these Terms from time to time. Continued use of the service after changes are posted constitutes acceptance of the updated Terms. Significant changes will be indicated by an updated date at the top of this page.
For questions about these Terms, please contact us at support@connectmyprint.site
Independent third-party printer setup and troubleshooting assistance via live chat. Not affiliated with any manufacturer.